OrthoArkansas, PA has partnered with MediCopy, an MRO Company, for the completion of disability/FMLA paperwork and for the release of medical records. Below you will find two sections, "Steps for Requesting Medical Records" and "Steps to Submit Disability/FMLA Forms for Completion" each containing specific instructions based on your needs. If you have questions about the process, either text by clicking the bubble found on the bottom right of your webpage or give us a call.

Patient Steps For Requesting Medical Records:

Step 1

Submit an authorization form via Web or PDF.

Option 1: Submit online

Option 2: Download and submit via email, mail, or in-person

  • Email: orthoarkansas@mrocorp.com
  • Mail to: MediCopy 8 City Blvd. Suite 400, Nashville, TN, 37209
  • In-Person: Drop the completed form off at your doctor’s office.

Step 2

Once received, we will begin fulfilling your request.

Please make sure you have completed the authorization in its entirety. If any required information is left off of the authorization, this could cause a delay in the fulfillment of the request.

Step 3

Records will be sent via the delivery method specified on the authorization form. Please note that if records are being mailed, it may take a few additional days for them to arrive. If you have requested to have your records emailed to yourself or another entity, the provided email address will receive a secure, password-protected link to your records. For security purposes, this link will expire, so please be sure to check your email regularly, and always check your spam folder!

Third-Party Steps for Requesting Medical Records:  

Option 1: Click here to submit requests electronically.

Option 2: Email: orthoarkansas@mrocorp.com

OrthoArkansas FAQs

  • How do I check the status of my request?
    • Either text MediCopy by clicking the bubble found on the bottom right of your webpage or give us a call at 866-587-6274.
  • What is the cost to request records? 
    • Patients can request copies of medical records via email or fax at no cost. If you request records be delivered by mail delivery fees may be charged. 
  • Who is MediCopy, an MRO Company? 
    • We are a business associate of OrthoArkansas, partnered to facilitate the release of medical records. MediCopy is fully HIPAA compliant and adheres to all state and federal regulations regarding your protected health information. 

Steps to Submit Disability/FMLA Forms for Completion

1. Submit an intake request and forms

Option 1: Click here to submit forms electronically

Option 2: If unable to submit via option 1, download PDF intake form and submit with disability/FMLA forms via options below: 

              Intake Form (English)

Fax: 833-728-0404

Mail: MediCopy Attn: Form Completion Dept. 8 City Blvd. Suite 400, Nashville, TN 37209

In-Person: Drop the blank Disability or FMLA form off at your doctor's office

 

2. MediCopy will send you an invoice to be paid before the form(s) is completed.

Form completion charged at a rate of $30 each. The form not completed until paid. To quickly receive your invoice, please include email address with submitted form(s).

 

3.  Once payment is received, MediCopy will complete your form(s) within three business days.

 

4. Upon completion, forms will be sent to the designated requesting party.

You may also request a copy of completed form emailed you as well. Please note on your form(s) or intake that would like and provide valid email address.

Patient Resources

Here are a few helpful resources. Can’t find what you are looking for? Click “Text us” chat bubble.