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May 26, 2020

Contactless Solution for Release of Information

A Contactless ROI Solution \As patients return to your office we understand that safety is your top priority! More than ever there is a need for social distancing and contactless processes. Healthcare facilities that have partnered with MediCopy for release of information can easily ensure the contactless release of medical records thanks to our following (already implemented) services:   


May 4, 2020

Take Care of Yourself While Working From Home

Take Care of Yourself While Working From Home During this unprecedented time of social distancing and a worldwide pandemic, it is important to keep your mental health a priority while working from home. The American Psychiatric Association and the World Health Organization have released helpful hints and guidelines to better take care of yourself!   


March 27, 2020

MediCopy's Commitment to Clients and Patients

As the world continues to persevere through this crisis, MediCopy wants you and our clients to know that we are here for our clients and patients during this time.


March 23, 2020

COVID-19: An Update from MediCopy’s CEO

COVID-19: An Update from MediCopy’s CEO Our hearts go out to the individuals, businesses, and communities that have been affected by COVID-19.


March 16, 2020

Five important things to remember in the COVID-19 era

Five important things to remember in the COVID-19 era 1. It only takes one to start an outbreak. An infectious disease outbreak will always have the advantage as it makes its way through communities.  This is due to the fact that most people don't know they are infected or that what they have is extremely contagious.  Therefore, it is our job as a community to take all the precautions we can and protect ourselves from these pathogens. 


January 29, 2020

OCR Important Notice: Individuals’ Right of Access to Health Records

OCR's Important Notice Regarding Individuals’ Right of Access to Health Records On, January 28th, the Office of Civil Rights (OCR) issued this notice:


December 9, 2019

Form Completion - Costing You Time and Money?

It can be difficult for a practice to devote the time and resources necessary to complete FMLA, long term, and short term disability forms. Many practices have clinicians completing these administrative tasks when they could be meeting with patients. Adding form completion to a clinician’s daily to-do list without charging patients can be affecting your practice’s bottom line. 


August 13, 2019

State-by-State Guide of Medical Record Copying Fees

The Omnibus Rule, effective September 23rd, 2013, allows for the identification of labor costs for copying PHI, whether in paper or electronic form, which can include a reasonable cost-based fee for time spent creating and copying the file, defined by Federal Law and vary state by state. Read on to view a guide of the current laws active in each.


August 13, 2019

Back To School Health Tips

Back To School Health Tips It’s that time of year again. The time that children dread and parents rejoice - the start of a new school year. Starting a new year at school can bring about many health concerns for children such as increased exposure to germs, stress, back problems from heavy backpacks, and lack of sleep. The good news is there are many ways you can set your child up for success! 


June 8, 2019

Alzheimer's: Facts and Preventative Measures

Facts and Preventative Measures about Alzheimer's 5 Facts About Alzheimer's:  In honor of Alzheimer's and Brain Awareness Month, we did some research and pulled together 5 facts that you may not have known about Alzheimer's. 


May 15, 2019

5 Facts About Arthritis

5 Facts About Arthritis In honor of Arthritis Awareness Month, we did some research and pulled together 5 facts that you may not have known about arthritis. 


May 1, 2019

2019 AAOE Conference - Things to do in Nashville

What to do in Nashville \We are excited to share our city with you! As you start planning for your trip to Nashville for the 2019 AAOE conference, we wanted to share a few of our favorite spots in Nashville.  Foodies


April 8, 2019

6 Tips for Better Digestive Health

6 Tips for Better Digestive Health Happy national Irritable Bowel Disease awareness month! MediCopy wants to thank all of our current and future gastroenterology providers for all the hard work they do. Because digestive health is often overlooked, MediCopy would like to share 6 tips we found for better digestive health. 


March 14, 2019

March to Mental Health

March to Mental Health "You are what you eat.” Most people associate this popular phrase with how food affects them physically, but what about mentally? According to Harvard Health Publishing, a lack of essential nutrients is known to contribute to the onset of poor mental health in people suffering from anxiety and depression, bipolar disorder, schizophrenia, and ADHD. 


January 17, 2019

3 Things You Need to Know About Cervical Cancer

3 Things You Need to Know About Cervical Cancer MediCopy partners with a number of facilities to offer ROI/Form Completion services. With January being National Cervical Cancer Awareness month, we wanted to give a shout out to our OB/GYN facilities! To show our appreciation we gathered three facts from the American Cancer Society to help spread awareness about women’s health. 1) The human papillomavirus (HPV) causes cervical cancer.


October 4, 2018

10 Resolutions for a Healthier 2019

10 Resolutions for a Healthier 2019 It's that time of year again! Time for New Year's Resolutions and as 2018 comes to a close, MediCopy has your back with 10 tips on how to stay healthy.


September 19, 2018

The Flu Vaccine - What You Need to Know

With the start of flu season around the corner, MediCopy wants to make sure you are protected! 


August 12, 2018

10 Interesting Facts About Vaccines

10 Interesting Facts About Vaccines Did you know the first vaccine was developed 222 years ago? In 1796, Edward Jenner vaccinated a 13-year-old boy with cowpox. This is a weaker form of smallpox and was discovered to make the boy immune to the viral disease. As vaccines have advanced they have become a crucial part of keeping societies safe from harmful viruses and infections.


June 12, 2018

Medical Tourism

Have you ever received a bill from a healthcare provider that made your heart stop? Even patients that have good insurance plans are often met with high out of pocket costs due to high deductibles. Because of the high cost of American health care, some patients are seeking care in other countries.


June 9, 2018

MediCopy Doing Their Part for Price Transparency in Healthcare

In recent years there has been a buzz around price transparency in healthcare. Is there any price transparency? If not, how can consumers shop for the best deal? Will you, as a consumer, shopping for the best “deal” lower your quality of care? And the elephant in the room - would increased price transparency lower the cost of healthcare overall? Experts have differing opinions on this and the honest truth is no one will know for sure until it begins to happens.


May 22, 2018

Common Terms In Healthcare

Common Terms In Healthcare The healthcare industry can be difficult to navigate, and it is only made more difficult by the abundance of terms and abbreviations used. Below you will find terms and abbreviations MediCopy commonly uses:


May 12, 2018

Common ROI Questions

Common ROI Questions


April 22, 2018

Box - How We Keep Medical Records Safe

Whether you are a healthcare professional or a patient, you have likely thought about the safety of your health information. We has been utilizing the secure, cloud-based platform “Box” for many years to keep these records safe. Box implements many security measures to maintain compliance with the SSAE 16 SOC1 report and HIPAA/HITECH regulations.


April 4, 2018

Why Your Patient Portal is Lacking and How MediCopy Can Help

Has your facility followed in the steps of others and poured immense amounts of time and resources into creating a Patient Portal? You thought giving patients access to medical records, billing, and scheduling online would increase patient satisfaction and engagement - but you were wrong.


November 12, 2017

PHI Access Guidelines: General Access

When a patient wants to request their medical records, many wonder what exactly their rights are under HIPAA guidelines. What parts of a medical record are patients allowed to access? What are patients allowed to do with those records?


June 18, 2017

Learning and Growth from Both Sides of An Internship

Three years ago, I had the opportunity to hire my first interns. Nashville Entrepreneur Organization had teamed up with Vanderbilt University and their football program to offer their players paid internships at our local businesses. Personally, I have no interest in sports, but something told me I needed to go to the initial meeting.


May 29, 2017

MediCopy Believes in Nashville

Believing in your city and community takes more than positive thoughts, it takes action and commitment. Through equal opportunity employment, internships, shadow programs and volunteer work, MediCopy strives to create opportunities for different kinds of people who call this community their own.


February 21, 2017

PHI Access Guidelines: Requests for Access

PHI Access Guidelines: Requests for Access In part one of our PHI Access Guidelines blog series, we discussed general access rules for a patient's medical record under HIPAA Guidelines, the definition of a designated record set, and what makes someone a patient's personal representative.


December 18, 2016

MediCopy Joins Tennessee Thrives

MediCopy is proud to be a member of the newly formed Tennessee Thrives, a coalition of businesses supporting policies that protect customers and employees from discrimination, "regardless of age, race, religion, ethnicity, gender, sexual orientation or gender identity."


November 29, 2016

Why Using MediCopy Is Beneficial For Patients

At some point, you may need to request your medical records and your doctor's office may be partnered with MediCopy to complete this request. As a patient, the first question you may ask is: WHY? Why did your doctor's office decide to outsource this task to a different company?


October 16, 2016

MGMA16 is Almost Here! Register Now!

The Medical Group Management Association Annual Conference begins in less than a week and we want to see you there at Booth 1706! This year's conference will be held a the Moscone Center in San Francisco from Oct. 30th to Nov. 2nd, celebrating the 90th anniversary of bringing thousands of healthcare leaders together.


May 25, 2016

Startups To Watch From Collision 2016

A few members of our Business Development team had the opportunity to attend the 2016 Collision Conference in New Orleans and it was quite the experience! Our BD team definitely caught the excitement that filled the conference, as so many startups worked to get their name and products to the masses.


April 25, 2016

HITECH Act & The Future of Meaningful Use

​In January at the J.P. Morgan Healthcare Conference, CMS acting administrator Andy Slavitt explained that soon meaningful use would be "replaced with something better". He went on to say that "programs designed to improve often distract..."


February 22, 2016

Benefits of Outsourcing Your ROI

When most people think of outsourcing, initial thoughts can be negative. “Why would we let someone we don’t know handle part of our workflow?” or “How would an outsourced business be able to handle our work better than we could?” Although sometimes, outsourcing may not be the best fit, many times it can be a match made in heaven.


February 9, 2016

Ways To Guard Your Heart This Valentine's Day

February is American Heart Month and the American Heart Association works to raise awareness for heart disease, stroke and the many ways you can maintain a healthy heart throughout your life. Because Valentine's Day is right around the corner, we've compiled a list of the best ways to maintain a healthy heart this Valentine's Day and many more.


January 14, 2016

Doctor-to-Doctor Transfers & The Two-Year Rule

Doctor-to-Doctor Transfers & The Two-Year Rule When completing an authorization form, you may notice when selecting "Transfer of Care" under the Purpose of Disclosure, there is a note that states that the last 2 years will be sent to your new physician at no charge. Naturally, some questions or confusion may come up when reading this, such as: "Why only 2 years of records?


December 8, 2015

National Influenza Vaccination Week : What You Should Know

National Influenza Vaccination Week runs December 6th - 12th to raise awareness about the “flu” vaccine, available to anyone over the age of 6 months. According to the Centers for Disease Control and Prevention, flu season typically runs from as early as October to as late as May, with peak outbreak in the United States from December to February.


November 12, 2015

My Experience With Another ROI Company

The experience I once had with a ROI company is probably quite similiar to what many patients experience when requested their medical records. We are working hard to eliminate the stigma that ROI companies are unhelpful and instead provide meaningful health information exchange.


November 5, 2015

How Long Must A Doctor's Office Keep My Records?

As a patient, you are allowed to request a copy of your medical records at any time. In some cases, the medical records requested may be dated and you might even wonder if the records are still on file. The length of time required for a facility to hold onto your medical records varies by state.


October 27, 2015

Breast Cancer Awareness Month & MediCopy's Pledge

Wearing a tiny, pink ribbon is a familiar site during the month of October. From your next-door neighbor to an entire NFL team, the bond formed by Breast Cancer Awareness Month is unmatched by anything else. The question is; however, how many people know what actions to take to prevent yourself or a loved one from getting breast cancer?


October 12, 2015

Measure Twice, Cut Once

The minimum necessary standard is pretty simple. It basically says when sending medical records, you need to determine who is getting the records, what they need the records for, and what they require to fulfill that need. Once you've done that, you know what and how much to pull. Now, imagine that the patient's medical records is a piece of wood.


September 23, 2015

AHIMA 2015 Downtime: Fun Things To Do in The Big Easy

We are less than ONE week away from the 87th AHIMA Convention and Exhibit in New Orleans, Louisiana and we thought we should explore the best sites and eats while you are visiting. The Big Easy is known for the easy-going, slow-paced lifestyle during the day and the music and energy that fills the streets at night.


August 27, 2015

A Clear Desktop Is A Happy (& Compliant) Desktop

We all have things that are really hard to let go of. Humans are pack rats by nature. However, you should never hold onto records on your computer, as doing so poses a serious security risk.


June 25, 2015

Building the 917 We Call MediCopy

Teamwork in a small business is vital to keep going and keep it growing. It doesn't matter what you do, everyone plays an important role in the company. ​Everyone is building this 917 we call MediCopy.


June 2, 2015

A Growing Business Is... A Hairy Business

With more business, more care is needed to keep it organized and tame (just like a good-looking head of hair). More focus and time has to be put into it to make sure we end up with that awesome looking mane. So, here are a some things to remember as your business continues to grow.


May 21, 2015

Fabulous Tips + Tricks from Marketing United 2015

Recently, members of the MediCopy Business Development team attended Emma's Marketing United to hear some amazing stories from business owners of brands we know and love. They each shared how they marketed their way to the top of their game and provided valuable insight on how the rest of us can do the same. Enjoy!


April 23, 2015

The HIPAA-cratic Oath

Physicians take an oath to care for and protect patients called the Hippocratic Oath, which has been around for over 1500 years. We also have a responsibility to help and protect patients. I thought it would be fun to twist the Hippocratic Oath into a HIPAA-cratic Oath for all the health information management professionals.


April 8, 2015

Has My Authorization Form Gone Bad?

Authorizations have expiration dates, just like perishable food items. No, they do not begin to smell weird or turn strange colors, but they can still go bad. And there's a lot of confusion around when they can expire. Here is a discussion on common questions we receive regarding authorization expiration dates.


March 17, 2015

Form Completion 101

Recently, the Training Coordinators held a MediCopy University workshop to spotlight the Disability Department and refresh all employees on the structure of a Disability Department employee's day. Below is some basic information regarding disability and FMLA forms and why MediCopy is chosen by physicians to complete forms for their offices.


February 23, 2015

Networking Tips According to Expert Michael DuDell

Recently, entrepreneur and bestselling author of Shark Tank Jump Start Your Business, Michael Parrish DuDell, hosted a wonderful webinar with helpful tips on jumpstarting and maintaining your networking platform. DuDell has definitely experienced his fair share of networking situations and is extremely knowledgable in the area.


February 11, 2015

To Disclose or Not To Disclose - That is the Question

To Disclose or Not To Disclose - That is the Question Disclosing protected health information (PHI) regarding worker's compensation cases and patients that have passed away can both be very complex topics - with many regulations to follow. A recent MediCopy University training session pointed out some very important points involving releasing these records. 


January 27, 2015

Introducing... MediCopy University

As the new year kicks off, MediCopy has begun implementing new weekly-to-monthly in-service workshops for any in-house employee wishing to sharpen his or her HIM skills. The workshops will be led by the Training Coordinators and feature varying topics that include but are not limited to: "ROI 101" and "Understanding State Statutes".


January 14, 2015

Who Owns Your Medical Record?

Within the HIM industry, there is often great confusion as to who actually has ownership over an original copy of a medical record: the physician or the patient? The physician is creating the records; however, he or she is creating them based on the happenings of a patient, so the question remains... who actually owns the original medical record?


January 7, 2015

How to Live Your Life Intentionally

t's a new year. A fresh start. And most people are or have been thinking of ways to live a more fulfilling life and leave the mistakes of the past behind them. Something our own CEO reminds all of us constantly is to "be intentional" in all aspects of our lives. But what exactly does it mean to live an intentional life?


December 17, 2014

Best Practices for Selling a Service as a Small Business

When selling a service to consumers, you must focus on key best practices in order to yield clear results. Small businesses are often able to get the upper hand over corporations, because they represent the social and economic diversity within the market. Read on to find out how small businesses can win the trust of clients over large competitors.


December 3, 2014

Breaches + BA's: Don't Be The Next To Get Fined

As an HIM company and a BA of many healthcare facilities, we understand all the potential fines from the Office for Civil Rights surrounding breaches and the precautions that must be taken in order to keep breaches and fines away from companies like ours.


November 24, 2014

Our Favorite Recipe From MediCopy's Thanksgiving Dinner!

Last Thursday, MediCopy had a huge Thanksgiving potluck and it turned out amazing! With so many wonderful dishes, it was almost too difficult to try everything! Check out which dish was our favorite.


November 20, 2014

The HIPAA Privacy Rule in Emergency Situations

On November 10th of this year, the Department of Health and Human Services issued a bulletin stating that the HIPAA Privacy Rule "protects the privacy of patient's health information (PHI) but is balanced to ensure that appropriate uses and disclosures of the information still may be made when necessary to treat a patient...


October 23, 2014

PHI: A Breakdown and What It Means to Our Company

"PHI" is a term that has taken the healthcare industry by storm. It's everywhere you turn when dealing with medical records (or anything else having to do with a patient). There are two big questions whose answers may or may not be known by many people: What classifies as PHI? What does it mean to our organization?


October 17, 2014

Six Tips to Keeping Your Company's Startup Culture Alive

Developing a company culture in a new business may seem fairly clear in the beginning. You have a defined outlook on how the flow of your business should be and the future goals you want to set.


October 1, 2014

Core Values: What Defines Success For Your Business?

If you could define your company or yourself in a few short phrases or sentences, what would you say? What would be those key objectives that illustrate who you are and what your company believes in?


September 25, 2014

Ways To Boost Focus & Limit Distractions in the Workplace

Most days it is incredibly easy to get distracted by all that is going on around you at work. You look up, hours have gone by and you still haven't completed the one task you swore you'd finish that day - all thanks to little distractions like unnecessary emails or even discomfort at your desk.


September 17, 2014

I Got 99 Problems, But A Breach Ain't One

With the migration to the digital world, there is now a more significant risk for data breaches than ever before. Breaches of PHI can occur from many different scenarios. Unfortunately, some breaches occur because of simple errors.


September 5, 2014

MediCopy Presents [iknowrecords] at BoxWorks 2014

This has been an extremely exciting week as some members of our MediCopy team visited San Francisco for BoxWorks 2014! From Sept 2nd through the 4th, innovators from around the nation joined together to learn more at BOX's industry-leading cloud conference.


June 9, 2014

Privacy and Celebrity PHI

Celebrities are among some of the individuals whose medical records are most sought after. This is by both employees within the facility as well as news/media outside of the facility. One covered entity made big news about two years ago when employee snooping occurred on several celebrity medical records.


May 8, 2014

Law and Order: HIM

The health care facility uses its resources to prepare the medical chart beginning with the patient's first visit. This process includes the doctor who dictates the chart, the office personnel who manage the chart, and the costs associated with storing the chart.


April 22, 2014

Disaster Response Plan and PHI Privacy

With the approach of spring, yet another concern can be added to that of HIM departments: PHI + Natural Disasters = Trouble. Reports of flooding, tornadoes, severe storms and hurricanes seem to pop up more frequently as the spring season nears, and healthcare facilities must have a disaster response plan for their PHI when these incidents occur.


March 26, 2014

HIT and the mHealth Buzz

Mobile devices have made a swift move into the industry as reliable tools for health care professionals. Physicians, health care providers and administrators are all using smartphones, laptops and tablets in a variety of ways to improve medical, technical, and administrative tasks.


March 12, 2014

How to Survive Your EHR Go-Live

Launching an EHR system is an exciting event, but it can be scary for any organization as their EHR go-live date approaches. Questions begin to arise, such as "Are we prepared?", "Is anything going to go wrong?" and "What do we do if nothing goes as planned?"


February 20, 2014

How Interoperability Will Change Healthcare in 2014

Interoperability was one of the hot topics in Healthcare in 2013 and is expected to only gain more momentum into 2014. As EHR’s have become more prevalent, the need and desire to be able to share health information across multiple platforms has also significantly increased.


November 6, 2013

5 Tips for Successfully Achieving Meaningful Use

The Medicare and Medicaid EHR Incentive Programs provide financial incentives for the "meaningful use" of certified EHR technology to improve patient care.


May 29, 2013

Increased Patient Rights for Restriction Requests under HIPAA

Under the HIPAA Final Rule, patients are given increased rights regarding restriction requests.


May 8, 2013

PHI Disclosures of Deceased Patients

​Under the new HIPAA Final Rule, CE's may now disclose PHI to persons involved in the decedent's care or payment. This new regulation has brought about a lot of concern from Covered Entities in regards to the protection of their PHI.


April 17, 2013

HIPAA Final Rule: PHI is Public Record 50 Years After Death

PHI is now public record 50 years after death, according to the HIPAA Final Rule. This is yet another area of the Final Rule (or Omnibus Rule) that has set forth additional concerns amongst healthcare professionals.