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MediCopy releases health information to insurance companies, attorneys, employers, and many others electronically through our CarePortal.  We understand that medical requests and forms are time-sensitive and they are handled with the utmost care, security, and efficiency.


As soon as your office sends a medical record request to MediCopy or one of our partnering healthcare facilities, our dedicated ROI Specialists will retrieve the requested information directly from the facility.  If all records are stored in paper form, processing time may be longer. However, if the requested records are stored electronically, the request may be processed in as little as two business days.

Once all records are retrieved, the records will be quality checked, an invoice will be created, if applicable, and then the records will be released per your requested method. MediCopy offers secure electronic delivery options, including secure emails and our CarePortal in order to accommodate all requestors and expedite the process.

MediCopy CarePortal Provides:

  • HIPAA-compliant, cloud-based platform securely delivering PHI to requestors
  • Easy sharing of files to users both within and outside of your department or company
  • Direct communication with MediCopy and your staff through secure messaging
  • Elimination of the need for faxing or mailing records

Interested in setting up your own personal, secure CarePortal to store all of your medical record requests and information? Please fill out our CarePortal Interest Form.