MediCopy provides an efficient ROI service for both the patient and the HIM department. We proudly offer a customizable workflow that will fit the needs of any hospital.
All of MediCopy's clients are met with a unique customer service experience including direct communication with a representative whenever needed. We offer online and toll-free assistance. There are no call centers or webs of automated directions to sort through. With MediCopy, you’ll only talk to live people able to provide real answers in real-time.
Release of Information
MediCopy takes a new approach to traditional ROI services by offering support to patients, requesting parties, and HIM departments alike. We guarantee all clients quick turnaround times, exceptional security standards, and absolute transparency. Learn More.
Qualified hospitals with paper records can be provided an on-site employee to complete key aspects of the ROI process. Our on-site staff will work with our corporate account managers to handle all Release of Information, as well as assist your patients in the office. We will make every effort to place employees that best meet the needs of your department.
Audit Support + Submission
Along with traditional ROI, MediCopy will reproduce all PHI requested for RAC and health insurance carrier audits for your facility. Our team of ROI Specialists are experienced in the submission requirements outlined by each auditor and submit all requests in a timely manner to avoid delay in reimbursement and aid in full compliance. We also utilize esMD software for the electronic submission of all RAC audits, providing a quick and easy method to track the submission and receipt of audits. Learn More.